Meet the Team – RENT A ROOM (NATIONAL) LIMITED

	Russ Dyble – Operations Director Russ is responsible for the systems which sit behind the business, ensuring that everything runs smoothly and we are constantly improving the experience for both tenants and landlords.
	Lucy Reah – Sales & Marketing Director Lucy is responsible for sales and marketing – speaking with new landlords and ensuring that we reach tenants through all available channels.
	Julie – Admin Manager Julie is the first point of call with landlords – keeping them up to date on what’s happening in their properties. She chases tracks the rents receivable and is first point of call for tenants.
	Andy – Lettings Negotiator Andy arranges and conducting viewings, checking tenants in and answering any questions they have about their room/house.
	Carrie – Lettings Negotiator Carrie keeps everything organised before tenants move in – progressing applications, creating contracts, arranging move-ins checking tenants in and answering any questions they have about their room/house. Carrie also conducts the end of tenancy check-out reports.
	Jayne – Lettings Co-ordinator Jayne ensure any cleaning and maintenance is completed before the start of a tenancy and that charges for landlords/tenants are logged properly before the tenancy is closed off.
	Levi – Maintenance & Compliance Co-ordinator Levi keeps the maintenance and safety certificates organised by logging issues, arranging quotes, letting tenants know when maintenance or contractors will be visiting and tracking that tasks are completed.
	Imran – Administrator Imran keeps up data up to date – adding charges, tracking key performance indicators and creating reports to help us run the business.
	Becky – Property Manager Becky is out and about all the time, visiting properties to check all is in order and meeting tenants to discuss any issues.
	Emma – Senior accounts administrator Emma keeps track of all the “ins and outs” through the bank – tracking receipts and adding charges to landlord statements.
	Danielle – Accounts administrator Danielle supports Emma and Julie administering the accounts, creating reports, checking payments, chasing historic debt and administering our weekly pay run to ensure all our contractors and suppliers get paid on time.
	Miranda – Marketing Manager Miranda is is the creative force behind our marketing and social media presence.
	Pawel – Maintenance Team Pav is our in-house maintenance guy – if a problem is reported, he’ll go and see it first. He can turn his hand to most things and is equally handy with technical issues as he is unblocking drains!
	Matt – Maintenance Team Matt is our man with a van – making sure everything’s in the right place at the right time. He is also great with flat pack furniture and painting walls.
	Adam – Maintenance Team Adam’s another all-rounder in our maintenance team but most likely to be found painting walls, fixing things back to walls or fitting flooring.
	Andy – Maintenance Team Andy’s our out-of-hours guy – great at dealing with lockouts, electrical and technical issues and general fault-finding.
	Pete – Maintenance Team Pete’s our flat pack wizard but he can also turn his hand to garden maintenance and fix almost anything!
	Jimmy – Maintenance Team Jimmy takes care of the gardens at all our properties – although when it rains we do let him do some indoor jobs!
	Mo – Senior Office Dog Mo’s an old boy now so generally keeps himself to himself and let’s Nala do the running around – although he’s pretty good at letting us know when there’s a delivery at the door with his loud bark – often to the postman’s surprise!
	Malcolm – Office Dog Malcolm’s responsible for security – he loves watching the CCTV monitor with Russ like a bond villain dog! Watch out for his side-eye look!
	Nala – Junior Office Dog Nala the young pup, incredibly sociable and loves when we have visitors in the office – especially if they bring treats!